Control and accountability
Safe automation starts with a hard boundary.
The agent cannot invent a price, bypass policy, or silently change a rate. Start in shadow mode, add human approval, and enable selected actions only after the hotel is ready.
Set limits for each property
Define minimum and maximum rates, approval thresholds, permitted room types, automation limits, and restricted dates for each hotel.
Start in shadow mode
Review recommendations without any live changes, then require a person to approve every action before enabling selected automation.
See why a rate should change
Each recommendation records the data used, current and proposed rates, supporting reasons, uncertainty, confidence, and model version.
Confirm every action
Review who approved, changed, or overrode a recommendation, when it was sent, whether the PMS accepted it, and whether a rollback was required.
Limit the data collected
RealM is designed to use operational and aggregated hotel data without collecting guest information that is not needed for revenue decisions.
Restrict system access
API credentials, hotel data, and permissions are separated and limited to the access required for the enabled integration workflow.
Under your control
Rate limits, approval requirements, and automation scope are set per property. Nothing moves outside those boundaries, and every change is recorded.
Need details for a security review?
We are happy to walk through data handling, access controls, and audit practices with your team.
Join the Early Beta